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Customer Care
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MeBOSS
Telco
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MeBoss is a future embracing, balance sheet friendly solution
that bridges the gap between opportunities and revenue streams. As products
and services converge, the need to have a centralized view of the customers
is another business necessity. MeBoss TelCO is the center of coordination
for all customers’ activities. It centralizes customer management to render
customer support more effective. It integrates a single view of customer
information across all
areas of the business to enable customer representatives to handle any
inquiry or offer new bundled service proactively.
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MeBoss TelCO provides service rating,
invoicing and formatting facilities. It performs real-time rating, pricing
and discounting for the bundled services. The invoice engine creates the
customer bill layout to suit a variety of distribution media.The formatter
produces output in a range of formats, from traditional paper invoices to
xmlinvoices for further distribution through the Internet or mobile IP
networks. MeBoss TelCO has service
management feature which is the main rule-based configurable product for
creating and maintaining bundled services. It works in conjunction with the
self-care application to ensure that customers have the latest bundles and
tariff plans applied to their accounts. This feature provides the product
suite with greater flexibility for defining convergent products.
Engilish Brochure
Turkish Brochure Azeri Brochure
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